Privacy statement

Beltia Automotive SRL, hereinafter referred to as Beltia Automotive

Rue Waloppe n°2 4540 Amay

0892.283.303, RPM Company Court of Liège division Huy

T. 0032.(0)85/23.15.85

E.info@beltia-automotive.com

Beltia Automotive is the owner of The Rental Car Factory brand.

Beltia Automotive your privacy and ensures that the personal information you provide to us remains confidential. In this privacy statement, you can read what data we collect if you use our services and/or products, the purposes for which we collect this data and how we use it. We also explain what your rights are, who has access to your data and how long we keep it. If you still have questions about our privacy policy after reading this statement, you can send them to us at info@beltia-automotive.com or info@therentalcarfactory.be.

Purposes of processing and retention period

Beltia Automotive collects and processes data about you for the purposes described below. In this respect, we use both the data that you provide to us and the data that we collect ourselves (for example concerning your visit to our website). We keep personal data for the time necessary for the intended purposes or for the period prescribed by law (obligation to keep accounting documents, etc.).

Execute your order

To fulfill your order, we need your name, e-mail address, address, delivery address, payment data and your telephone number. We will then be able to deliver your order and inform you of the progress of the delivery. We are required by law to keep your order data for seven years.

Newsletters

You can subscribe to our newsletters. It informs you of our offers and special actions as well as our novelties. You can unsubscribe from our newsletter at any time via info@therentalcarfactory.be or by clicking on the “unsubscribe” button at the bottom of each of our mailings.

Personalized content

So that your browsing on our website is pleasant and useful, we keep data on your purchases and your browsing behavior on our website (consultation, clicks, searches). We can thus present you advertisements corresponding to your personal interests thanks to cookies and your IP address. When we use other parties, they are required to respect the confidentiality of the data concerning you. Prefer not to receive personalized ads? In this case, you can refuse cookies (see the point "cookies" below). The shelf life of cookies is limited and differs depending on the cookie

Account

If you wish, you can create a personal account for which you must enter a username and password. You will therefore not have to enter your data with each new order. In your account, we store your name, email address, address, shipping address, payment data, phone number, order history, wishlists and email preferences. We store this personal data on a secure server. You can request the deletion of the data concerning you contained in your account at any time. In any case, we will delete the data concerning you if you have not logged in for seven years.

Appreciations

We believe that the feedback from our visitors is very valuable. We only post reviews with your consent. If you wish to leave such a review on our website, you can choose whether or not to make your name or other personal data visible to other visitors to the website. You can also use a pseudonym. Finally, you also have the possibility to indicate whether we can contact you in relation to your assessment. We have the right to moderate reviews if they do not comply with our terms of use. Your review is stored until you ask us to delete it.

Improvement of our services and website

To improve our services and our website, we may use your e-mail address to ask you if you wish to participate in a satisfaction survey or market research. When we use other parties, they are required to respect the confidentiality of the data concerning you. The retention period of your personal data differs depending on the survey. As soon as the investigation is completed, we delete all data that can identify you personally.

Social networks

If you use social networks (Facebook...), you can connect to certain pages of our website with your account and share these pages (for example via a "like" or "share" button). We do not have access to your social media account. We advise you to carefully read the privacy policy of the platforms on social networks in order to know what personal data is used, how and for what purposes it is used and how you can adapt your preferences in terms of privacy. respect for privacy.

Abuse and Fraud

We may use customer data to prevent abuse and fraud and to conduct investigations in this regard. If necessary, we can forward customer data to the competent authorities.

Clients and business partners

We also keep personal data on the contact person of our customers and business partners. We treat this data as confidentially as other data relating to our customers.

Legal grounds for processing

Beltia Automotive processes personal data on the basis of the following legal grounds:

• consent (e.g. sending newsletters and invitations)

• necessary for the execution of a contract (execute your order...)

• necessary to fulfill a legal obligation

• necessary to defend our legitimate interest in undertaking

When personal data is processed on the basis of the legal ground of consent, you always have the right to withdraw the consent given.

Transmission to third parties

Beltia Automotive does not sell your personal data to third parties. We share your data internally with our employees (employees or self-employed). In addition, we only share data about you with third parties to:

• the execution of your order;

• website hosting;

• setting up the IT infrastructure;

• creating (and distributing) newsletters and invitations.

Our employees and the third parties we use are required to respect the confidentiality of the data concerning you. We guarantee that they have taken the necessary protective measures for this purpose.

Some of our suppliers are located outside the European Union. We will only share your data with third parties outside the EU if they have signed a processor agreement and if they can guarantee its protection based on an adequate resolution of the European Commission (e.g. EU /US Privacy Shield).

Your rights regarding personal data concerning you

You have the right to consult the personal data that we keep about you and you can (have) rectified them if they are inaccurate or incomplete. You can also have the personal data concerning you erased, have their processing restricted and oppose the processing (of part) of this data by us or by one of our subcontractors.

You also have the right to request a copy (in structured, common and machine-readable form) of the personal data concerning you and to have it sent to another party.

You have the right to object free of charge to any processing of personal data concerning you for direct marketing purposes.

To exercise the aforementioned rights, it is sufficient to send an e-mail to info@beltia-automotive.com or info@therentalcarfactory.be.

To avoid abuse, we ask you to also send us a copy of your identity card (possibly with a photo ID made invisible).

Complaints

Do you have questions or complaints about the data that concerns you and the protection of your privacy? Contact us using the contact details listed at the top of this privacy statement.

You always have the right to address your complaint to the Data Protection Authority

(contact@apd-gba.be, +32 (0)2 274 48 00, www.autoriteprotectiondonnees.be, Rue de la Presse 35, 1000 Brussels).

Modification of the privacy statement

Beltia Automotive may change its privacy statement. Any such change will be communicated on our website. This privacy statement was last modified on June 14, 2022.